We live in an era where everything has some kind of online account; your online banking, getting your electric bills, keeping your phone topped up, watching television – the list can go on and on, yet many people are unaware they have these accounts if they were set up a long time ago, or know the account, but not the details needed to get into them.

It’s always a good idea to have a think as to what accounts you may have.  A good place to start is to look at your email inbox:

Who emails you? You likely have an account with them, otherwise they wouldn’t be contacting you. You can then go to their website, and look for an option such as “I forgot my password” or “troubles logging in”. 

Running through those steps will prompt the company to ask you to make a new password, or they may email you a new one.

Once you have that new information, take a careful note of it and then move onto the next company and do the same thing. 

If someone else has set up an account for you, such as kids, or tech savvy friends, you may have to ask them to help you, as technically the account may be in their name rather than yours. With the rising legislation regarding data privacy and regulations, the company has the right to refuse to talk to you if the account is not in your own name. In the case of the original account creator having passed on, most companies have a way to sort out the account and transfer everything to you if you provide them with the relevant details. This varies from company to company, so the process is usually a case of sending them an email or calling their customer service number; whichever is easier for you.

You can always come in and see us at The Tech Shop on Camposol A if you have any questions regarding the above, and we’ll be happy to help you get sorted out wherever we can.