Unfortunately being robbed, or just losing important documents and personal items such as mobile phones and credit cards is now a way of life wherever you are,

but there are certain things that can make this a lot easier to cope with:

What to do and where to call if you credit cards or telephones are lost or stolen on the Costa Cálida in Spain.

Lost or Stolen Credit Cards

If your Spanish credit card is lost or stolen, immediately call one of the numbers below to cancel it. If stolen, you will also need to report the theft to the police.

Cards & Travellers’

Cheques Contact

American Express – Tel: 915 720 303

Mastercard – Tel: 900 971 231

Diners Card – Tel: 915 474 000

Visa – Tel: 900 991 124

Thomas Cook – Tel: 900 994 403

Lost or Stolen Mobile/Cellular Phones

If a mobile cellular telephone is lost or stolen, call the service provider and give them the IMEI number and the telephone number. The service will be suspended and the telephone blocked. If the phone has been stolen, make a declaration at the nearest police station. The police will require the IMEI number.

When buying a Spanish mobile cellular telephone, the phone will come with:

A SIM card with your telephone number. Access can be protected by personalising the card with a 4-digit PIN code

An IMEI number. This is the mobile phone’s unique identification number and belongs to the handset.

This code is written on the paperwork when the phone is purchased. Note it down and keep separate from the mobile.

To find the IMEI number, enter *#06# on the keypad

The number to call to reach the different operators are the following:

Operator – Contact

Vodafone – Tel: 607 123 000

Orange España – Tel: 656 001 470

Telefónica – Tel: 1485

Happy Movil – Tel: 902 007 599

The above information is provided by Angloinfo.com

Bill Boyd

Director AngloINFO Costa Calida

Email: costacalida@angloinfo.com

(Copyright © 2011 AngloINFO Limited. All Rights Reserved)